Alluvio Collect

The Alluvio Collect section of the System > Information page is a troubleshooting feature. If you need assistance on a problem, a Riverbed Support engineer may ask you to click Generate new collect file to run a feature that collects information about the internal status and performance of the product. The Status column in this section displays Running while internal data is being collected. It may require 20 minutes to an hour for the data to be collected.

When data collection has completed, the Status column displays Completed and the Action column displays a links for downloading or deleting the data file. You can download the collected data file to your local system and send it to the Riverbed engineer for analysis.

Flow Gateway system information