Welcome
About this guide
Welcome to the SD-WAN Deployment Guide. This guide provides advanced configuration and conceptual information about the deployment of SteelConnect SD-WAN products into your network.
Audience
This guide is written for network administrators familiar with administering and managing WANs.
This guide includes information relevant to the following products and product features:
SteelConnect Manager (SCM)
SteelConnect gateways
SteelConnect switches
SteelConnect access points
SteelConnect connectivity to the Infrastructure as a Service (IaaS) cloud with Amazon Web Services (AWS)
SteelConnect connectivity to the IaaS cloud with Microsoft Azure
SteelHead SD
Related documentation
This guide supplements the documentation and technical notes available on the SteelConnect page of the Riverbed Support site. Two essential additional references are:
SteelConnect Manager User Guide
SteelHead SD User Guide
The Riverbed splash forum provides a community to share SteelConnect information:
Riverbed Splash at https://splash.riverbed.com/community/product-lines/steelconnect
Riverbed SD-WAN terminology
Knowing these common terms will help you understand the deployment details in this guide.
SteelConnect - Provides cloud-based management system software for SD-WAN gateways, WiFi access points, and Ethernet switches.
SteelConnect Manager (SCM) - The centralized and multitenant management portal that provides an intuitive and simplified workflow for designing, deploying, and managing distributed and hybrid networks.
Virtual gateway - provides the functionality of a SteelConnect appliance and can run in AWS or any hypervisor like VMware, Hyper-V, KVM, or Xen.
AutoVPN - Connects multiple sites with a secure, full-mesh VPN.
Classic VPN - Creates a manual VPN tunnel using the standard IPsec IKEv1 or IKEv2 protocol. You can connect to a third-party VPN using classic VPN. A remote gateway is not necessary. Classic VPN configurations can classify traffic based on TCP/UDP port number, providing a more granular approach to traffic steering.
RouteVPN - IPsec VPN tunnels built over the internet WAN.
SwitchVPN - SteelConnect’s Layer 2 VPN, based on IPsec. It automatically makes a zone available in a remote site when you use the same zone for multiple sites. No manual configuration is necessary.
Organization - A company representing an end customer. It contains the customer details, sites, devices, zones associated with the devices, the uplinks, and so on.
Site - Physical location of one or more office buildings, a hosting location, or a cloud location that makes up the organization. A site houses a SteelConnect gateway and uses a permanent DNS alias.
Zone - Layer 3 network segments or VLANs within sites that are VLAN-tagged traffic. A zone always has a VLAN tag assigned to it.
Documentation and release notes
The most current versions of all Riverbed documentation can be found on the Riverbed Support site at https://support.riverbed.com.
See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To see the most current version of the release notes, click the question mark (?) in the upper-right corner of SCM, and choose What’s new in version x.x.x?. We recommend taking a look at the release notes before you use a new version of SCM.
 
Contacting Riverbed
This section describes how to contact departments within Riverbed.
Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://www.riverbed.com/services/index.html.
Documentation - Have suggestions about Riverbed’s online documentation or printed materials? Send comments to techpubs@riverbed.com.