Welcome
  
Welcome
Welcome to the SteelHead Installation and Configuration Guide. This guide describes how to install the physical SteelHead appliances. It also describes the status lights and specifications for the systems.
Audience
This guide is written for storage and network administrators who are familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.
This guide is also for users who are using the Riverbed command-line interface as detailed in the Riverbed Command-Line Interface Reference Manual.
This guide includes information relevant to the following products:
• Riverbed Optimization System (RiOS)
• Riverbed SteelHead CX (SteelHead)
• Riverbed SteelHead GX (GX)
• Riverbed command-line interface (CLI)
Document conventions
This guide uses this standard set of typographical conventions:
Convention
Meaning
italics
Within text, new terms and emphasized words appear in italic typeface.
boldface
Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Monospace
Code examples appear in monospace font:
amnesiac > enable
amnesiac # configure terminal
< >
Values that you specify appear in angle brackets: interface <ip-address>
[ ]
Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }
Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string> | hex <string>}
|
The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> | upload <filename>}
Ethernet network compatibility
The appliance supports these networking standards. An appliance with a Gigabit Ethernet card supports jumbo frames on in-path and primary ports.
Ethernet standard
IEEE standard
Ethernet Logical Link Control (LLC)
IEEE 802.2 - 1998
Fast Ethernet 100BASE-TX
IEEE 802.3 - 2008
Gigabit Ethernet over Copper 1000BASE-T (All copper interfaces are autosensing for speed and duplex.)
IEEE 802.3 - 2008
Gigabit Ethernet over Fiber 1000BASE-SX (LC connector)
IEEE 802.3 - 2008
Gigabit Ethernet over Fiber 1000BASE-LX
IEEE 802.3 - 2008
Gigabit Ethernet over Fiber 10GBASE-LR Single Mode
IEEE 802.3 - 2008
Gigabit Ethernet over Fiber 10GBASE-SR Multimode
IEEE 802.3 - 2008
Gigabit Ethernet over Fiber 40GBASE-SR4 Multimode
IEEE 802.3 - 2008
Gigabit Ethernet over Fiber 40GBASE-LR4 Single Mode
IEEE 802.3 - 2008
 
The appliance ports support these connection types and speeds.
Port
Speed
Primary (PRI)
10/100/1000BASE-T, autonegotiating
Auxiliary (AUX)
10/100/1000BASE-T, autonegotiating
LAN
10/100/1000BASE-T or 1000BASE-SX or 1000BASE-LX or 10GBASE-LR or 10GBASE-SR, and 40GBASE-LR4 or 40GBASE-SR4 depending on configuration
WAN
10/100/1000BASE-T or 1000BASE-SX or 1000BASE-LX or 10GBASE-LR or 10GBASE-SR, and 40GBASE-LR4 or 40GBASE-SR4 depending on configuration
The appliance supports VLAN Tagging (IEEE 802.3 - 2008). It does not support the Inter-Switch Link (ISL) protocol.
The appliance autonegotiates speed and duplex mode for all data rates and supports full-duplex mode and flow control (IEEE 802.3 – 2008).
SNMP-based management compatibility
This product supports a proprietary Riverbed MIB accessible through SNMP. SNMPv1 (RFCs 1155, 1157, 1212, and 1215), SNMPv2c (RFCs 1901, 2578, 2579, 2580, 3416, 3417, and 3418), and SNMPv3 are supported, although some MIB items might only be accessible through SNMPv2 and SNMPv3.
SNMP support enables the product to be integrated into network management systems such as Hewlett-Packard OpenView Network Node Manager, BMC Patrol, and other SNMP-based network management tools.
Documentation and release notes
The most current version of all Riverbed documentation can be found on the Riverbed Support site at https://support.riverbed.com.
See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at https://support.riverbed.com.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
• Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
• Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://www.riverbed.com/services/index.html.
• Documentation - Have suggestions about Riverbed’s online documentation or printed materials? Send comments to techpubs@riverbed.com.