Welcome

Welcome to the SteelHead EX Installation and Configuration Guide. This guide describes how to install and configure the SteelHead. It also describes the status lights and specifications for the system.

The SteelHead EX Installation and Configuration Guide provides an overview of SteelHead features, specifications, terminology, and deployment scenarios. This document also describes how to install and connect a SteelHead to your network.

Audience

This guide is written for storage and network administrators who are familiar with administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS.

This guide includes information relevant to these products:

• Riverbed Optimization System (RiOS)

• Riverbed SteelHead (SteelHead)

• Riverbed SteelHead EX (SteelHead EX)

• Riverbed SteelCentral Controller for SteelHead (SCC)

• Riverbed command-line interface (CLI)

• RiverbedVirtual Services Platform (VSP)

This guide is intended to be used with the following documentation:

• SteelHead Management Console User Guide for SteelHead EXs (includes RiOS, SteelFusion Edge, and VSP information)

• SteelHead Deployment Guide (for SteelHead EX deployment scenarios)

• SteelFusion Core Installation and Configuration Guide

• SteelFusion Design Guide (for SteelFusion Core and SteelFusion Edge deployment scenarios)

• SteelFusion Core Getting Started Guide

• SteelFusion Core Management Console User Guide

Document conventions

Convention	Meaning
italics	Within text, new terms and emphasized words appear in italic typeface.
boldface	Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Courier	Code examples appear in Courier font: amnesiac > enable amnesiac # configure terminal
< >	Values that you specify appear in angle brackets: interface <ip-address>
[ ]	Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }	Elements that are part of a required choice appear in braces: {<interface-name> \| ascii <string> \| hex <string>}
\|	The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> \| upload <filename>}

Documentation and release notes

The most current version of all Riverbed documentation can be found on the Riverbed Support site at https://support.riverbed.com.

See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.

Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at http://www.riverbed.com/services/index.html.

Examine the release notes before you begin the installation and configuration process.

Contacting Riverbed

This section describes how to contact departments within Riverbed.

• Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.

• Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://www.riverbed.com/services/index.html.

• Documentation - Have suggestions about Riverbed’s online documentation or printed materials? Send comments to techpubs@riverbed.com.