Viewing process dump files
You can display and download process dumps in the Process Dumps page. A process dump is a saved copy of memory including the contents of all memory, bytes, hardware registers, and status indicators. Process dumps are written for any process that crashes, on both physical and virtual appliances.
Process dumps aren’t written with any specific frequency during normal operation, they’re only written on demand, should a process crash for some reason.
Process dump files can help you diagnose problems in the system.
To view process dump files
1. Choose Reports > Diagnostics: Process Dumps to display the Process Dumps page.
2. Select the filename to open a file or save the file to disk.
To remove an entry, select the check box next to the name and click Remove Selected.
To download a process dump file
1. Choose Reports > Diagnostics: Process Dumps to display the Process Dumps page.
2. Click Download to receive a copy of the previously saved process dump.
To upload a process dump file to Riverbed Support
1. Choose Reports > Diagnostics: Process Dumps to display the Process Dumps page.
2. Optionally, specify a case number.
3. Click Upload.
You can also upload dump files by using the file process-dump upload CLI command. For details, see the Riverbed Command-Line Interface Reference Manual.
Be patient—the upload process can take some time. Successful uploads are green; failed uploads are red.