Viewing managed appliance status
You can view appliance status under Reports > Topology: Appliance Status.
About the global group summary
The Appliances table displays the total appliances in the Global group, the number of appliances by product type, such as SteelHead and their health and connection status, and the total number of connections handled by SteelHeads.
The health and connection status of an appliance can be in one of these states:
• Healthy—The appliance is functioning and optimizing traffic.
• Needs Attention—Accompanies a healthy state to indicate management-related issues not affecting the ability of the appliance to optimize traffic.
• Degraded—The appliance is optimizing traffic but the system has detected an issue.
• Admission Control—The appliance is optimizing traffic but has reached its connection limit.
• Critical—The appliance might or might not be optimizing traffic; you must address a critical issue.
• Connected—The appliance is connected to the SCC.
• Disconnected—The appliance isn’t connected to the SCC. A reason, if known, is listed.
• Unsupported—The appliance is connected but not supported by the SCC.
About appliance status tabs
The Appliances, Appliances Needing Attention, and Groups Display tabs each have a table with the following information:
• Appliance—Displays the hostname or IP address of the appliance.
• Product/Model—Displays the product and model number of the appliance.
• Group—Displays the group of the appliance.
• Status—Displays the overall status of the appliance. The message from the most severely triggered alarm is displayed. If there are two equally severe alarms being triggered, the newer alarm is listed here.
• Appliance Version—Displays the software version running on the appliance.
• Serial Number—Displays the serial number of the appliance.
• Support ID (virtual appliances only)—Displays the Support ID of the virtual appliance.
• Reduction—Displays the total decrease of data transmitted over the WAN, according to this calculation: (Data In – Data Out) and (Data In) *100.
• Peak Throughput—Displays the peak data transmitted.
• Total Connections—Displays the total connections (optimized and pass through) handled by SteelHeads.
• Datastore Usage—Displays the percent of RiOS data store usage.
The Settings tab allows the user to configure the information displayed in the tables, including the following options:
Global Options—Specify the settings for the Reduction and Peak Throughput columns in the tables:
• Period—Select the time period from the drop down list: Last Hour, Last Day, Last Week, Last Month.
• Direction—Select a traffic direction from the drop-down list: Bi-Directional, WAN.
User admin’s Options—Customize by group or by the user to display statistics, graphs, and alerts that are relevant to each of the user’s job roles and health information.
Appliance Status:
• Group—Specify the group to display from the drop-down list.
Optional displays:
• Select Show Overall Summary Information for Chosen Group to display the summary information for the specified group.
• Select Show Detailed Statuses for Unhealthy Appliances to display detailed status for unhealthy appliances.
For the appliance tables:
• Sort By—Select the connection type from the drop-down list.
• Sort Direction—Select the direction in which to display the data from the drop-down list: for example, Descending to display data in the order of lowest to highest.
• Refresh Interval—Select the refresh time interval from the drop-down list: 5, 10 or 30 minutes, 1 or 2 hours, or Never.
Choose the columns displayed on the home page:
• Choose which appliance details are displayed in columns on the Appliances, Appliances Needing Attention, and Groups Display tabs, including serial number, and for virtual appliances, Support ID.