Downloading SCC user and system logs
This section describes how to download user and system log files.
Downloading user logs reports
You can download user logs under Diagnostics > SCC Logs: User Logs Download.
Click the name of the log to save the log to disk.
You can download both compressed and uncompressed logs.
Click Rotate Logs to archive the current log to a numbered archived log file and then clear the log so that it is empty again.
Downloading system log files reports
You can download system logs reports under Diagnostics > SCC Logs: System Logs Download. Download system logs to monitor system activity and to troubleshoot problems.
Click the name of the log to save the log to disk.
You can download both compressed and uncompressed logs.
Click Rotate Logs to archive the current log to a numbered archived log file and then clear the log so that it is empty again.