Managing licenses
After you purchase the Mobile Controller, Riverbed Support emails to you the license keys, required on the Licenses page. A single license key can contain more than 2000 licenses. Licensing can affect how you configure your Mobile Controller deployment.
The Mobile Controller comes with concurrent licenses. Concurrent licenses are not limited to specific users. Any of your users can utilize the licenses, provided that the number of connected users does not exceed the number of licenses that you purchased. The Mobile Controller does not support the use of more than 4000 endpoint licenses at any one time.
You add or remove license keys in the Licenses page. The page always displays a list of active licenses.
Installing a license
This section describes how to request and fetch a license manually from the Riverbed license portal or install a license manually after receiving it from Riverbed Support or Sales.
Mobile Controller 4.0 and later simplify license management by providing an automated way to fetch and activate licenses for Riverbed products. You no longer have to manually activate individual appliances and install the licenses.
Fetching a license is restricted for read-only users such as monitor and RBM users with read-only access for General Settings (permissions are granted on the Administration > Security: User Permissions page).
To install a license on a new Mobile Controller
• Connect a new Mobile Controller to the network.
The Mobile Controller automatically contacts the Riverbed license portal and downloads the licenses. The Licensing page displays a success message, or the Alarm Status page reports an actionable error message.
To replace expired licenses
• Purchase new downloadable licenses to replace the expired license.
At the time of the next scheduled automatic license fetch, the Mobile Controller automatically contacts the Riverbed license portal and downloads the new licenses. The Licensing page displays a success message, or the Alarm Status page reports an actionable error message.
To fetch a license on demand
1. Choose Administration > Maintenance: Licenses to display the Licenses page.
2. Click Fetch Updates Now.
The Licensing page displays a success message, or the Alarm Status page reports an actionable error message.
To install a license
1. Choose Administration > Maintenance: Licenses to display the Licenses page. The Licenses page includes a table of licenses with a column showing the date and time the license was installed.
2. Click Fetch Updates Now (below the license table) to update the status of the existing licenses.
After you click Fetch Updates Now, a note displays the date and time of the last update. Normal update results appear in black, and any errors appear in red.
3. Complete the configuration as described in this table.
Control | Description |
Add a New License | Displays the controls to add a new license. |
Licenses Text Box | Copy and paste the license key provided by Riverbed Support or Sales into the text box. Separate multiple license keys with a space, Tab, or Enter. |
Add | Adds the license. |
Fetch Updates Now | Contacts the Riverbed license portal and downloads all applicable licenses for the SteelHead. |
4. Click Save to Disk to save your settings permanently.
To generate a license request
1. Choose Administration > Maintenance: Licenses to display the Licenses page.
2. Under License Request, enter the license request token and click Generate License Request.