Welcome
Audience
Document conventions
Documentation and release notes
Contacting Riverbed
Overview of the Mobile Controller
Hardware and software dependencies
Overview of the Mobile Controller solution
Definition of terms
Mobile Controller administration tasks
What are policies?
What are packages?
What are group assignments?
What are clusters?
Using the Management Console
Connecting to the Management Console
The Dashboard
Navigating in the Management Console
Getting help
Next steps
Basic steps for deploying the SteelHead Mobile package
Modifying Host and Network Interface Settings
Modifying general host settings
Configuring network interfaces
Configuring port labels
Modifying ports in a port label
Configuring host labels
When to use host labels
Configuring a host label
Modifying hostnames or subnets in a host label
Configuring System Administrator Settings
Setting announcements
Configuring alarm settings
Configuring date and time
Configuring monitored ports
Configuring SNMP settings
Configuring SNMPv3
SNMP authentication and access control
Configuring email settings
Configuring log settings
Filtering logs by application or process
Configuring advanced settings
Configuring My Account settings
Managing configurations
Configuring Security Settings
Configuring general security settings
Managing user permissions
User accounts
Setting RADIUS servers
Configuring TACACS+ access
Unlocking the secure vault
Configuring web settings
Managing web SSL certificates
Enabling REST API access
Managing Mobile Controllers
Configuring scheduled jobs
Managing licenses
Installing a license
Upgrading your software and verifying your software image
Verifying your software image
Upgrading or reverting your software version
Rebooting and shutting down the Mobile Controller
Configuring Mobile Controller clusters
Prerequisites
Configuration settings in your clusters
Troubleshooting cluster connections
Troubleshooting Mobile Controller connectivity
License pooling
Managing SaaS Accelerator
SaaS acceleration based on applications and application bundles
Configuring client-side load balancing
Prerequisites
Configuring SaaS acceleration
Monitoring SaaS acceleration
Canceling SaaS acceleration
Configuring SSL for Mobile Controllers
Configuring SSL for Mobile Controllers
Basic steps for configuring SSL
Basic steps for configuring SSL proxy support
Basic steps for configuring SNI support
Configuring Mobile Controller peering
Modifying SSL server certificate settings
Configuring SSL certificate authorities
Configuring SSL bulk import and export
Managing SteelHead Mobile Clients
Managing SteelHead Mobile policies
Creating new policies
Configuring in-path optimization rules for policies
Configuring protocol settings
Configuring SSL for policies
Configuring SaaS acceleration polices
Configuring location awareness for policies
Configuring endpoint settings for policies
Managing SteelHead Mobile packages
Creating packages
Viewing package details
Deploying SteelHead Mobile packages
Managing SteelHead Mobile assignments
Changing default policy assignments
Working with group assignments
Changing an endpoint group for clients using a GPO
Enabling or disabling optimization using a GPO template
Viewing Reports and Logs
Viewing reports for endpoints
Viewing Endpoint reports
Viewing Endpoint User Information
Viewing Desktop Bandwidth reports
Viewing Branch Warming reports
Viewing SSL reports
Viewing Endpoint History reports
Viewing Desktop Traffic reports
Viewing diagnostics reports
Viewing Alarm Status reports
Viewing CPU Utilization reports
Viewing Memory Paging reports
Viewing Interface Counters
Viewing and downloading logs
Viewing and downloading logs
Downloading log files
Viewing diagnostic reports for endpoints
Viewing the memory dumps list
Viewing the system dumps list
Downloading endpoint TCP dumps
Viewing controller reports
Viewing the system dumps list
Viewing process dump files
Capturing and uploading TCP dumps
Stopping a TCP dump after an event occurs
Exporting reports
Troubleshooting the SteelHead Mobile Configuration
Common SteelHead Mobile configuration problems
If optimization is failing
Default Policy Settings
Default policy settings summary
SteelHead Mobile Client Properties
Windows SteelHead Mobile client properties
Status tab
Settings tab
Support tab
System tray options
Mac SteelHead Mobile client properties
Viewing preferences and system status
Accessing the Support menu
Managing optimization controls
Using the Controllers tab
Using the SSL tab
Windows Installer Properties
Windows installer properties overview
Command-line properties
Precedence rules
Mobile Controller MIB
Accessing the Mobile Controller Enterprise MIB
SNMP traps
SteelCentralâ„¢ Controller for SteelHeadâ„¢ Mobile User Guide
SNMP traps