Windows Client Accelerator endpoint properties

Client Accelerator Client Properties : Windows Client Accelerator endpoint properties

Windows Client Accelerator endpoint properties

The Windows Client Accelerator software icon is displayed in the system tray if the Show Client in the System Tray option is enabled in the policy.

To display the Client Accelerator software on the Windows client machine

• Double-click the Client Accelerator icon in the system tray to display the Client Accelerator software.

Status tab

The Status tab displays the Client Accelerator system status, performance statistics, and connection list.

This table describes the controls under the Status tab of the Windows Client Accelerator.

Function	Control	Description
System Status	Optimization Status	Displays the current state of the Client Accelerator. The Client Accelerator can be in one of these states: • Initializing - Indicates that the optimization service is starting. • Healthy - Indicates that all systems are functioning properly. • Critical - Indicates that the optimization service is not running. Contact your system administrator. • Disabled - Indicates that the optimization service is turned off. • Warning - Indicates that the optimization status is running, but there are some issues. Contact your system administrator.
	Current Controller	Displays the Client Accelerator hostname or IP address and the port to which the client connects.
	Controller Connection Status	Displays the Client Accelerator’s connection status. Possible values are Connected, Connected: Licensed, Connected: Not Licensed, or Not Connected.
	Policy	Displays the policy currently running on the client.
Performance Statistics	Total Data Reduction	Displays the percent data reduction on the Client Accelerator since the optimization service has been running.
	Optimization Statistics (LAN/WAN)	Displays the total amount of optimized data exchanged with peer SteelHead (for LAN/WAN).
	Branch Warming Statistics (In/Out)	Displays the branch warming statistics.
	SSL Connections (Successful/Total)	Displays the number of successful SSL connections.
Connection List		Displays the different connections. Right-click a connection and select Detect SteelHeads to find and display SteelHeads along the network path to a specified destination server.

Connection icons

These icons are displayed in the Connection List of the Status tab to indicate the state of the connection:

Yellow arrows		Displays Established (Optimized) connection.
Green arrow		Displays Established (Branch Mode) connection.
Blue arrow		Displays Established (Branch Warming) connection.
Gray arrow		Displays Established (Pass-through) connection.
Red arrow		Displays Established (Optimized) connection with optimization error.
Lock icon		Indicates secure inner channel connections.

Settings tab

The Settings tab displays current Client Accelerator settings such as data store size, optimization settings, reset connections, and adapter list.

The Client Accelerator allows users to override policy settings made by the system administrator. Even if a new policy is sent to the client, the settings in the client remain in effect unless the user clicks Reset to Administrator Policy under Settings.

This table describes the controls under the Settings tab of the Windows Client Accelerator.

Function	Control	Description
Resource Allocation	Current Data Store Size on Disk	Specifies the current data store size on disk.
Resource Allocation	Data Store Size	Specify the amount of disk space allocated to the data store from the drop-down list. Auto (x GB) is the size set by the administrator in the policy. Setting this option to a non-Auto value overrides the current Endpoint Settings in your policy.
Optimization Settings	RiOS Bandwidth and Latency Optimization	Select this option to enable RiOS bandwidth optimization on the client. When enabled, all dependent check boxes are grayed-out. You can also enable and disable client optimization from the Client Accelerator icon in the system tray.
	MAPI Optimization (for Exchange)	Select this option to optimize MAPI for Exchange.
	HTTP Optimization	Select this option to optimize HTTP.
	SSL Optimization	Select this option to optimize SSL.
	SMB2 Optimization	Select this option to optimize CIFS SMB2.
	SMB3 Optimization	Select this option to optimize CIFS SMB3 or SMB3.1.1 (if applicable).
	Citrix Optimization	Select this option to optimize Citrix.
	Lotus Notes	Select this option to optimize Lotus Notes.
	Oracle Forms	Select this option to optimize Oracle Forms.
Reset Connections	Reset connections when the Client Accelerator is initialized	Resets existing nonoptimized connections when the optimization service restarts.
Reset to Administrator Policy	Reset	Click Reset to return values on the Settings tab back to the values defined by your system administrator.
Configure SteelHead Client Accelerators	Configure	Click Configure to open the Configure Client Accelerators dialog box. A list of Client Accelerators is displayed and these controls: • Use controller list defined by Administrator - Connect to a Client Accelerator listed by the system administrator in the policy. • Override controller list - Does not restrict the Client Accelerator list to the system administrator-set specifications in the policy. – New - Add a Client Accelerator to the list. This option is available when Override controller list is selected. – Edit - Modify a Client Accelerator on the list. This option is available when Override controller list is selected and a Client Accelerator is selected in the list. – Delete - Delete a Client Accelerator from the list. This option is available when Override controller list is selected and a Client Accelerator is selected in the list. – Test - Verifies that the user can connect to the Client Accelerator. This option is available when Override controller list is selected and a Client Accelerator is selected in the list. – Apply - Click Apply to save your configurations. – Arrow keys - Use the arrows on the right side of the list to change the priority order of the Client Accelerators the client connects to. The priority list is used only if Select Controller at Random is disabled and Override controller list is selected. • Select Controller at Random - If there is more than one Client Accelerator in the list, the Client Accelerator randomly connects to one of them. Use this option if you want to distribute Client Accelerator connections. This control has these options: – Enabled - Specifies random selection of Client Accelerators. – Auto - Enables or disables random selection of Client Accelerators as defined by the administrator in the policy. – Disabled - Specifies the first Client Accelerator on the list. If this connection fails, the next Client Accelerator on the list is selected, and so on.
Adapter List		Displays the adapters that the Client Accelerator has identified on the client system, along with IP address and the optimization status for each adapter.

Support tab

The Support tab displays tools for assisting you in diagnosing problems with your system.

For more information about troubleshooting your system, see “Common Client Accelerator configuration problems” on page 207.

This table describes the controls under the Support tab.

Function	Control	Description
Logs	View your current log file.	Click View Log to view your current log file. These are the log files for the Client Accelerator. For assistance, contact your system administrator.
	Upload system dump to your Administrator.	Click Upload System Dump to upload your system dump file to the Client Accelerator. Your system administrator uses the dump file to troubleshoot your system. For assistance, contact your system administrator.
	Generate a TCP dump and send it to your administrator.	Click Generate to generate a TCP dump for the specified amount of time (seconds or minutes). The TCP dump is automatically sent to Client Accelerator where a system administrator can view it in the Reports tab. Use this option to troubleshoot the client system. For assistance, contact your system administrator.
Diagnostics Check	Run a diagnostics check to ensure your Client Accelerator is running properly.	Click Run Check to run a diagnostics check on the Client Accelerator. If the status is anything other than Healthy, there might be a problem with the system. For assistance, contact your system administrator.
Restart Client Accelerator	Restart your Client Accelerator.	Click Restart to restart the Client Accelerator. This option restarts the optimization service and is a first step for troubleshooting the optimization service.
View SSL Certificates	View the certificates that are used for SSL optimization and authorization with the Client Accelerator.	Click View Certificates to view the certificates that are used for SSL optimization.
	Certificates	This list of certificates is displayed: • SteelHead Client Accelerator CA Certificate • SteelHead Client Accelerator Server Certificate • SteelHead Peering Certificate - Click to regenerate a certificate while the optimization is enabled. This option is disabled when optimization on the client is disabled or when a controller is not connected. • Advanced SSL CA Certificate
	Certificate Details	Displays this information: • Serial Number - Specifies the serial number (Issued To, only). • Issued To/Issued By - Specifies this information: – Common Name - Specifies the common name of the certificate authority. – Organization Unit - Specifies the organization name (for example, the company). – Locality - Specifies the city. – State - Specifies the state. – Country - Specifies the country (2-letter code only). • Validity - Specifies this information: – Issued On - Specifies the date the certificate was issued. – Expires On - Specifies the date the certificate expires. • Fingerprint - Specifies the fingerprint. – SHA1 - Specifies the SSL fingerprint.
	PEM Format	Displays the certificate in PEM format.
Detect SteelHeads	Find and display SteelHeads along the network path to a specified destination server.	Click Detect SteelHeads to find and display SteelHeads along the network path to a specified destination server.
Reset Statistics	Reset the cumulative historical statistics.	Click Reset Stats to reset the cumulative historical statistics.
Upgrade	Check to see if you have the latest version of the Client Accelerator installed.	Click Check for Updates to check if you have the latest version of the Client Accelerator installed.

System tray options

This section describes the functionality of the Windows Client Accelerator system tray properties.

To display the Client Accelerator system tray properties

• Right-click the Client Accelerator icon in the system tray to display the different options.

This table describes the options in the system tray.

Option	Description
Show	Select this option to show the Client Accelerator on the screen.
Hide	Select this option to minimize the Client Accelerator to the system tray.
Enable/Disable Optimization	Select this option to enable or disable client optimization.
About	Select this option to show the Client Accelerator software version.
Exit	Select this option to remove the Client Accelerator icon from the system tray and disable client optimization. Always use this option to stop Client Accelerator optimization.