Component | Software and Configuration Requirements |
Mobile Controller Console | A Mobile Controller console is any computer (including Microsoft Surface Pro tablets) that supports a web browser with a color image display. The Mobile Controller console has been tested with Mozilla Firefox 24 ESR and Microsoft Internet Explorer 8 and 9. JavaScript and cookies must be enabled in your web browser. If you want to encrypt your communication, you must have an SSL-capable browser. No particular operating system is required. |
Component | Software and Configuration Requirements |
SteelHead Mobile | • Operating Systems: – Windows 7 (32-bit and 64-bit versions) – Windows 8 (32-bit and 64-bit versions) – Windows 8.1 (32-bit and 64-bit versions) – Windows 10 (32-bit and 64-bit versions) – Windows Server 2008 and Windows Server 2012 Note: For Windows operating systems, Windows XP, 2000, 2003, and Vista are no longer supported. – Mac OS X 10.10, 10.9, and 10.8 (Intel only). Note: For Macintosh operating systems, Mac OS X 10.7 and 10.6 are no longer supported. • SharePoint - SharePoint 2010 or SharePoint 2013 • CPU - 1 GHz or greater. • RAM - 1 GB or greater. (2 GB recommended.) • Disk - At least 256 MB of free disk space for the data store. Caution: Carefully consider the data store size for your SteelHead Mobile appliances. Changing the data store size later requires clearing the data store, which temporarily slows performance. • SteelHead Appliance - At least one SteelHead is required, running RiOS 4.x or later. • Mobile Controller - Either the Mobile Controller or the Mobile Controller-v for RSP, Mobile Controller-v for VSP, or Mobile Controller-v for ESXi is required. • Concurrent Clients Supported per Mobile Controller - Each Mobile Controller and Mobile Controller-v for ESXi supports up to 4000 concurrent users. The Mobile Controller 9000 can support up to 20,000 concurrent users. Each Mobile Controller-v for RSP (which can be converted to run on VSP) supports up to 100 concurrent users. • Smart Card Access Software - For a list of the smart card access software supported, see Smart Card Access Software. If you are enforcing outbound security, your firewall must allow the following client application components: • For Windows - rbtdebug.exe, rbtmon.exe, shmobile.exe, and rbtsport.exe • For Mac OS X - rbtdebug, rbtmond, rbtsport, and rbtuseragentd The Windows SteelHead Mobile client software must be installed on a New Technology File System (NTFS). Installation on a FAT or FAT32 file system is not supported. Administrator privileges are required to install SteelHead Mobile software. Limited or standard user privileges are required to run or upgrade the software. You cannot have more than one SteelHead Mobile software installation per endpoint. Fast user switching is also not supported. |
Component | Hardware and Software Requirements |
Memory and processor | 3 GB of RAM, 1 processor |
Hard disk | At least 20 GB |
Networks and serial ports | 2 networks, 1 serial port |
Licenses | A total of 100 concurrent user licenses and 200 users that are connected but not optimized. (Only 100 can be optimized at a time.) |
Component | Hardware and Software Requirements |
Memory and processor | 3 GB of RAM, 1 processor |
Hard disk | At least 20 GB |
Networks and serial ports | 2 networks, 1 serial port |
Licenses | A total of 100 concurrent user licenses and 200 users that are connected but not optimized. (Only 100 can be optimized at a time.) |