Displaying and Customizing Reports : Generating Dumps : Viewing a TCP Dump
  
Viewing a TCP Dump
The top of the TCP Dumps page displays a list of existing captures.
To view TCP trace dump files
1. Choose Reports > Dumps: TCP Dumps to display the TCP Dumps page.
2. Under Download Link, click the trace dump name to open the file.
To stop a running TCP trace dump
1. Choose Reports > Dumps: TCP Dumps to display the TCP Dumps page.
2. Click the trace dump filename in the Running Capture Name list.
3. Click Stop Selected Captures.
To upload the trace to Riverbed Support
In continuous mode, after you complete the capture, perform the following steps (for timed TCP dumps, start with Step 2):
1. On the TCP Dumps page, select the running TCP dump and click Stop Selected Captures.
The trace appears as a download link in the list of TCP dumps stored on the Core.
2. Click the top file in the TCP Dumps list and save it locally.
This file should contain the current date.
3. Compress (zip) the file and follow the upload instructions to share it with Riverbed Support.
Attach the files to your case at https://support.riverbed.com/cases/viewcases.htm or upload the file to ftp://ftp.riverbed.com/incoming (for FTP, be sure the file is prefixed with case_number).
ftp ftp.riverbed.com
User: anonymous
Password: your_email@address
ftp> cd /incoming
ftp> bi
ftp> put case_12345-tcpdump.zip