Troubleshooting Branch Recovery
The Branch Recovery Agent is incompatible with xperf or any other application that uses it, such as the Turbo Boot Agent. The agent fails to start while an xperf application is running, but it retries periodically until the other application exists.
Example messages:
[Mar 4 2014 16:20:06.315 9012 - /etw_controller ERR] The NT Kernel Logger session is already in use
[Mar 4 2014 16:20:06.315 9012 - /daemon NOTICE] Failed to start ETW Controller: sleeping for 60 seconds
This table lists useful directory locations on the Windows host:
Location Type | Path |
Event logs | C:\ProgramData\Riverbed\BranchRecovery\log |
Crash dumps | C:\ProgramData\Riverbed\BranchRecovery\debugging |
Installation | C:\Program Files\Riverbed\BranchRecovery (also contains the uninstaller) |