About this guide
Welcome to the SteelHead SD Installation Guide. This guide describes how to install the Riverbed SteelHead SD 570-SD, 770-SD, and 3070-SD appliances when used in conjunction with SteelConnect SDI-2030 and SDI-5030 gateways.
This guide is written for storage and network administrators who are familiar with administering and managing SD-WAN networks.
Document conventions
This guide uses the following standard set of typographical conventions.
Within text, new terms and emphasized words appear in italic typeface.
Within text, CLI commands, CLI parameters, and REST API properties appear in bold typeface.
Code examples appear in Courier font:
amnesiac > enable
amnesiac # configure terminal
< >
Values that you specify appear in angle brackets: interface <ip-address>
[ ]
Optional keywords or variables appear in brackets: ntp peer <ip-address> [version <number>]
{ }
Elements that are part of a required choice appear in braces: {<interface-name> | ascii <string> | hex <string>}
The pipe symbol separates alternative, mutually exclusive elements of a choice. The pipe symbol is used in conjunction with braces or brackets; the braces or brackets group the choices and identify them as required or optional: {delete <filename> | upload <filename>}
Safety guidelines
Follow the safety precautions outlined in the Safety and Compliance Guide when installing and setting up your equipment.
Failure to follow these safety guidelines can result in injury or damage to the equipment. Mishandling of the equipment voids all warranties. Read and follow safety guidelines and installation instructions carefully.
Many countries require the safety information to be presented in their national languages. If this requirement applies to your country, consult the Safety and Compliance Guide. Before you install, operate, or service the Riverbed products, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you don’t clearly understand the safety information provided in the product documentation.
Documentation and release notes
The most current version of all Riverbed documentation can be found on the Riverbed Support site at https://support.riverbed.com.
See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at https://support.riverbed.com.
Each software release includes release notes. The release notes list new features, known issues, and fixed problems. To obtain the most current version of the release notes, go to the Software and Documentation section of the Riverbed Support site at https://support.riverbed.com.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1 415-247-7381 outside the United States. You can also go to https://support.riverbed.com.
Professional services - Need help with planning a migration or implementing a custom design solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to
Documentation - Have suggestions about Riverbed’s online documentation or printed materials? Send comments to techpubs@riverbed.com.