Manual and token licensing using the Riverbed Licensing Portal
You can retrieve and manage Riverbed licenses using the Riverbed Licensing Portal. Once you retrieve a license from the Riverbed Licensing Portal, you need to install it.
Retrieving licenses using the Riverbed Licensing Portal
The licensing portal requires a unique product identifier to retrieve a license. Depending on the product, the identifier can be a serial number, license request key (activation code), or a token. The steps to retrieve a license vary based on the product identifier. Online instructions guide you through the process.
To retrieve your licenses for an appliance using a serial number
2. Enter your appliance serial number as your unique product identifier.
The serial number is on a label located on your appliance and it also appears in the Support tab of the Management Console.
3. Click Next.
4. Provide the contact information for the license, including your name and email.
5. Click Submit.
The Licensing Portal displays license information for all the products purchased with the serial number you specified.
6. Click a serial number to see license details.
7. Optionally, if you are behind a firewall, type the email address in the Email address text box and click Email Keys to have the license keys emailed to you.
8. Optionally, if you are behind a firewall, click Download XML to download an XML file. You can import the XML file by using the Mobile Controller.
Click New Search to look for additional license records.
To retrieve your licenses for a virtual appliance using a token
2. Enter your token as the unique product identifier.
3. To submit more than one product identifier, click Add.
4. Click Next.
5. Verify the token and enter your license key request (activation code).
You need a license request key (activation code) to generate a license key. You can generate a license request key from the Management Console or command line using an available token.
6. Click Next.
Licenses appear on the screen and are emailed to the customer address linked to the token.
Installing your license keys
Because each license key is generated for a specific appliance, ensure that you install your license key on the appropriate appliance.
To install a license using the CLI
1. Connect to the CLI of the appliance and enter configuration mode.
For details see the Riverbed Command-Line Interface Reference Manual.
2. At the system prompt, enter the following commands:
license install <license-key>
write memory
To install a license using the Management Console
1. Connect to the Management Console of the appliance.
For details, see the SteelCentral Controller for SteelHead Mobile User Guide.
2. Choose Administration > Maintenance > Licenses to display the Licenses Page.
3. Copy and paste the license key provided by Riverbed Licensing Portal into the text box. Separate multiple license keys with a space, Tab, or Enter.