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End-of-Availability (EOA) Notice

XX20 Series Spares

November 2, 2010

1. Announcement Summary 

Riverbed Technology hereby announces the End-of-Availability of the following xx20 Series spares. These spares will no longer be available for sale effective April 6 2011. Customers and partners may continue to order these spares from Riverbed after April 5 2011, subject to availability. Customers may continue to order Riverbed support services subject to Riverbed’s end-of-availability and end-of-support policy.

Table 1 identifies the relevant dates for end-of-availability and end-of-support. End-of-support, for the following spares, is based on the previously announced end-of-support date(s), for the model, in which the spare(s) reside.

Product
SKU/Part Number
Description
Product Name
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
(Major/Minor)
End of Support:
Hardware/SW
Maintenance
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Welcome to the new Hardware and End-of-Life Products Page

# Click in the search box to display a drop down list of product families to choose from Enter a product SKU, part number or keyword to conduct a quick search   # You export your data to an Excel file
Product Description End ofAvailability
(Last Order Date)
End of Support Models 520, 1020, 1520, 2020 End of Support Models 50, 100, 200, 300 End of Support Models 3020, 3520, 5520, 6020, 6120
CMP-NIC-2TX1A 2-port copper NIC Add-in Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-2TX1S 2-port copper NIC Spare Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-2SX0R 2-port fiber NIC Swap Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-2SX0A 2-port fiber NIC Add-in Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-2SX0S 2-port fiber NIC Spare Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-4TX0R 4-port copper NIC Swap Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-4TX0A 4-port copper NIC Add-in Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-4TX0S 4-port copper NIC Spare Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-4SX0A 4-port fiber NIC legacy Add-in Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-4SX0S 4-port fiber NIC legacy Spare Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-6TX0A 6-Port 10/100/1000 Base-TX Add-in Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-6TX0S 6-Port 10/100/1000 Base-TX Spare Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-NIC-6TX0R 6-Port 10/100/1000 Base-TX Swap Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-HDK-AX250 Disk 250GB xx10 Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-HDK-SM250B Disk 250GB xx20 not 6020 Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-HDK-SM400B Disk 400GB 6020 only Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-HDK-SM500 Disk 500GB 6120 only Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-FAN-SM001 Fan mid xx20 3U Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-FAN-SM002 Fan rear xx20 3U Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-PWS-DT001 Power supply spare Desktop SH Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-PWS-AX001 Power supply spare xx10 3U Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-PWS-SM001 Power supply spare xx20 3U Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-RMK-DA0005 SH50-300 Rackmount kit Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014
CMP-RMK-DA000X SH520-2020 Rackmount kit Apr 5, 2011 Feb 6, 2014 Mar 2, 2014 Apr 5, 2014

2. Migration Plan

Since, these spares are only used on the xx20 Steelhead appliances, which were previously discontinued in 2009, there are no alternate or replacement parts available

All xx20 systems and associated spares, with current Maintenance Agreements, will be serviced and supported per the dates outlined above. For details please refer to the end-of-availability link below. 

3. End-of-Availability Policy

For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.

5. Additional Information

For additional information regarding this change, please contact Product Management at prod-mgmt@riverbed.com.

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