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End-of-Availability (EOA) Notice

Steelhead Models: SHA550 and SHA1050

August 1, 2012

1. Announcement Summary 

Riverbed Technology hereby announces the end-of-availability of the Steelhead 550 and 1050 models. These systems will no longer be available for sale as of
January 1, 2013. Customers and partners may continue to order these systems from Riverbed through December 31, 2012, subject to availability. Customers may continue to order Riverbed support services, on these systems, subject to Riverbed's end-of-support policy located at: www.riverbed.com/supportpolicy

Table 1 identifies the relevant dates for end-of-availability:

Product
SKU/Part Number
Description
Product Name
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
(Major/Minor)
End of Support:
Hardware/SW
Maintenance
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Note:

  • FIPS configured Steelheads that use the 550 and/or 1050 models are not subject to this End of Availability notice and, until further notice from Riverbed, remain available at low volumes for only specific accounts that have FIPS requirements. Please contact your local sales representative for availability and details.
  • VSH models, spares and upgrades are not subject to this End of Availability notice.

 

2. Migration Plan

Recommended alternatives for above platforms are the currently shipping Steelhead ® models CX555/755/1555 and EX560/760/1160/1260 models which are supported on RiOS 7.0.1 and 6.5.3 onwards.

3. Refurbished Units

Riverbed may have refurbished systems available for sale after the above end of sale dates, supply permitting, provided that the above end of support dates shall apply to those refurbished units. Please contact your local sales representative for availability and details.

4. End-of-Availability Policy

For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.

5. Additional Information

For additional information regarding this change, please contact Product Management at prod-mgmt@riverbed.com.

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