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End-of-Support (EOS) Notice

Cloud Steelhead Models: CSH-SUB-xx50, CCX-SUB-xx55 and CCX-SUB-xx70

April 24, 2017

1. Announcement Summary 

Riverbed Technology hereby announces the end-of-availability for Cloud SteelHead CSH-SUB-xx50, CCX-SUB-xx55, and CCX-SUB-xx70 subscription based license models. These models are superseded by the later generation CCX-SUB-PERF-TIERx subscription models. Effective the EoA date below, the end-of-availability subscription licenses will no longer be available for sale.

Support services will continue to be offered on any active subscriptions for the remainder of their subscription tenures.

The following table identifies the relevant model numbers and dates for end-of-availability

Product
SKU/Part Number
Description
Product Name
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
(Major/Minor)
End of Support:
Hardware/SW
Maintenance
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2. Migration Plan

Recommended alternatives for above subscription licenses are the currently shipping CCX-SUB-PERF-TIER SKUs. The following table summarizes the available migration options:

Platform EoA SKU Replacement SKU Option
CSH-SUB-250 CSH-SUB-250-L CCX-SUB-PERF-TIER1
CSH-SUB-250 CSH-SUB-250-H CCX-SUB-PERF-TIER1
CSH-SUB-550 CSH-SUB-550-H CCX-SUB-PERF-TIER1
CSH-SUB-1050 CSH-SUB-1050-M CCX-SUB-PERF-TIER2
CSH-SUB-1050 CSH-SUB-1050-H CCX-SUB-PERF-TIER2
CSH-SUB-2050 CSH-SUB-2050-L CCX-SUB-PERF-TIER3
CSH-SUB-2050 CSH-SUB-2050-LT CCX-SUB-PERF-TIER3
CSH-SUB-2050 CSH-SUB-2050-LX CCX-SUB-PERF-TIER3
CCX-SUB-255 CCX-SUB-255-U CCX-SUB-PERF-TIER1
CCX-SUB-255 CCX-SUB-255-L CCX-SUB-PERF-TIER1
CCX-SUB-255 CCX-SUB-255-M CCX-SUB-PERF-TIER1
CCX-SUB-255 CCX-SUB-255-H CCX-SUB-PERF-TIER1
CCX-SUB-570 CCX-SUB-570-L CCX-SUB-PERF-TIER1
CCX-SUB-570 CCX-SUB-570-M CCX-SUB-PERF-TIER1
CCX-SUB-570 CCX-SUB-570-H CCX-SUB-PERF-TIER1
CCX-SUB-770 CCX-SUB-770-L CCX-SUB-PERF-TIER1
CCX-SUB-770 CCX-SUB-770-M CCX-SUB-PERF-TIER1
CCX-SUB-1555 CCX-SUB-1555-L CCX-SUB-PERF-TIER2
CCX-SUB-1555 CCX-SUB-1555-M CCX-SUB-PERF-TIER2
CCX-SUB-3070 CCX-SUB-3070-H CCX-SUB-PERF-TIER3

More information is available at http://www.riverbed.com/us/products/steelhead_appliance/

3. End-of-Availability Policy

For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.

4. Additional Information

For additional information regarding this change, please contact Shridhar Kulkarni at shridhar.kulkarni@riverbed.com

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