End-of-Availability (EOA) Notice

Unified Communications Xpert SKUs

January 8, 2014

1. Announcement Summary

Riverbed Technology hereby announces the end-of-availability of certain Unified Communications Xpert solution SKUs. With the release of new SKUs for Unified Communications Xpert, which include volume based pricing and the server license included in a single fee, the legacy Unified Communications Xpert solution SKUs, will no longer be available for sale.

Customers and partners may continue to order these systems from Riverbed through April 9, 2014, subject to availability. Customers may continue to order Riverbed support services on these systems subject to Riverbed's end-of-availability and end-of-support policy located at: www.riverbed.com/supportpolicy

Table 1 identifies the relevant dates for end-of-availability and end-of-support:

Product SKU/Part Number	Description	Product Name	End of Availability (Last Order Date)	HW Appliances Only: Date of End of Support for SW Feature Releases (Major/Minor)	End of Support: Hardware/SW Maintenance

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Note: Spares and upgrades are not subject to this end-of-availability notice.

2. Migration Plan

Users who already have purchased using the component management server and phone units do not need to take any action. You may continue to pay support separately against the existing management server and phone components when your contract is renewed.

Customers who wish to add new phone or Telepresence endpoint licenses to their existing installation may do so, seamlessly, by purchasing the new SKUs. Support fees for the new endpoints will be charged using the new maintenance SKUs. All phones licensed for the server will require current support in order to receive technical and upgrade support for the software.

Table 2 identifies the how to order the same product using the new SKUs

Old SKU	New SKU	Description
Did not exist	UCXPM-T-TS	Unified Communications Xpert Proactive Monitoring - Telepresence Endpoint
UCXPT-TS	UCXPL-T-TS	Unified Communications Xpert Plus - Telepresence Endpoint
UCXPM-P	UCXPM-T-P	Unified Communications Xpert Proactive Monitoring - Phone
UCXPL-P	UCXPL-T-P	Unified Communications Xpert Plus - Phone
Did not exist	UCXPM-T-TS-LP	Unified Communications Xpert Proactive Monitoring - Telepresence Endpoint Subscription
UCXPT-TS-LP	UCXPL-T-TS-LP	Unified Communications Xpert Plus - Telepresence Endpoint Subscription
UCXPM-P-LP	UCXPM-T-P-LP	Unified Communications Xpert Proactive Monitoring – Phone Subscription
UCXPL-P-LP	UCXPL-T-P-LP	Unified Communications Xpert Plus – Phone Subscription
Did not exist	UCXPM-T-TS-E	Eval Unified Communications Xpert Proactive Monitoring - Telepresence Endpoint
UCXPT-TS-LP	UCXPL-T-TS-E	Eval Unified Communications Xpert Plus - Telepresence Endpoint
UCXPM-P-LP	UCXPM-T-P-E	Eval Unified Communications Xpert Proactive Monitoring – Phone
UCXPL-P-LP	UCXPL-T-P-E	Eval Unified Communications Xpert Plus – Phone

3. End-of-Availability Policy

For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.

4. Additional Information

For additional information regarding this change, please contact Product Management at prod-mgmt@riverbed.com.

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