End-of-Availability (EOA) Notice
The following Professional Services’ Authorized Partner Products:
SteelHead Pre-configuration Service Kit
SteelConnect Starter and Branch Implementation Service Kit
September 5, 2017
1. Announcement Summary
Riverbed Technology hereby announces the End-of-Availability of the following Professional Services product numbers, listed in Table 1. These products will no longer be available for sale effective December 5, 2017. Customers and partners may continue to order these products from Riverbed through December 4, 2017. However, it is recommended that the replacement part number, noted in table 2, be ordered instead.
Table 1 identifies the relevant dates for end-of-availability
|
Product
SKU/Part Number |
Description
|
End of Availability
(Last Order Date) |
|---|
|
|
2. Migration Plan
Table 2 identifies the relevant product numbers that should be used to replace the EOA (discontinued) product’s listed above.
| Discontinued Part Number | Replacement Part Number | Description | Availability |
| SVC-P-0101-PFPK-0313 | SVC-P-0101-THLC-0000 | SteelHead Time and Materials Partner Consulting per Hour | Existing |
| SVC-P-0402-PFPK-0301 | SVC-P-0401-THLC-0000 | SteelConnect Time and Materials Partner Consulting per Hour | Existing |
| SVC-P-0402-PFPK-0311 | SVC-P-0401-THLC-0000 | SteelConnect Time and Materials Partner Consulting per Hour | Existing |
3. End-of-Availability Policy
For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.
4. Additional Information
For additional information regarding this change, please contact the Riverbed Professional Services (RPS) Engineering Center of Excellence (COE) team at abs-pm@riverbed.com.