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End-of-Availability Notice (EOA)

Professional Services Training

Various PS SKUs for SteelHead, SteelFusion and NetProfiler Implementation Services (Jumpstarts).

1. Announcement Summary

Riverbed Technology hereby announces the End-of-Availability of the following Professional Services product numbers, listed in Table 1. These products will no longer be available for sale effective February 1, 2016. Customers and partners may continue to order these products from Riverbed through January 31, 2016.  However, it is recommended that the replacement part numbers, noted in Table 2, be ordered instead.

Table 1 identifies the relevant dates for end-of-availability

Product
SKU/Part Number
Description
Product Name
End of Availability
(Last Order Date)
HW Appliances Only:
Date of End of Support
for SW Feature Releases
(Major/Minor)
End of Support:
Hardware/SW
Maintenance
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Welcome to the new Hardware and End-of-Life Products Page

# Click in the search box to display a drop down list of product families to choose from Enter a product SKU, part number or keyword to conduct a quick search   # You export your data to an Excel file

2.    Migration Plan

The SKUs in Table 1 will be replaced with the updated Implementation Packaged Services for SteelHead, SteelFusion, and NetProfiler. Please refer to Professional Services literature for full scope and deliverable information:

http://www.riverbed.com/services-training/#Consulting_Services

Table 2 identifies the relevant product numbers that should be used to replace the EOA products listed above

Old Part Number Old Description Replacement Part NUmber New Decsription Availability

SteelHead PS SKUs

SVC-PSD-00201

Riverbed Jumpstart

SVC-C-01-01-PCF-PK-03-02

SteelHead Standard Implementation Service

November 2015

SVC-C-01-01-PCF-PK-03-03

SteelHead Advanced Implementation Service

November 2015

SVC-PSD-00202

Each Add'l Onsite Install

SVC-C-01-01-PCF-PK-03-11

SteelHead Branch Appliance Implementation Service

November 2015

SVC-PSD-00203

SteelCentral Controller Config Service

SVC-C-01-01-PCF-PK-03-02

Included in SteelHead Standard Implementation Service

November 2015

SVC-C-01-01-PCF-PK-03-03

Included in SteelHead Advanced Implementation Service

November 2015

SVC-PSD-00204

SteelHead Interceptor Configuration Svc.

SVC-C-01-02-PCF-PK-03-14

SteelHead Interceptor Appliance Implementation Service

November 2015

SVC-PSD-00205

WCCP/PBR Configuration Svc.

SVC-C-01-01-PCF-PK-03-03

Included in SteelHead Advanced Implementation Service

November 2015

SVC-PSD-00207

SH Mobile JumpStart

SVC-C-01-06-PCF-PK-03-15

SteelHead Mobile Implementation Service

November 2015

SVC-PSD-00211

SH Pre-Config

SVC-C-01-01-PCF-PK-03-13

SteelHead Pre-configuration Service

November 2015

SVC-PSD-00216

Riverbed 7050 Jumpstart

SVC-C-01-01-PCF-PK-03-12

SteelHead Data Center Appliance Implementation Service

November 2015

SVC-PSD-00220

SMC Configuration

SVC-C-01-06-PCF-PK-03-15

SteelHead Mobile Implementation Service

November 2015

SVC-PSD-00236

Virtual SteelHead JumpStart

N/A

N/A

 

SVC-PSD-00237

Cloud SteelHead JumpStart

N/A

N/A

 

SVC-PSD-00311

SH Healthcheck (up to 100)

SVC-PSD-00312

Basic Optimization Assurance Service for up to 100 SH.

November 2015

SVC-PSD-00700

SSL Package

SVC-C-01-01-PCF-PA-03-02

SteelHead Advanced On-Prem Microsoft Services Add-on

November 2015

SVC-PSD-00701

Each Additional SSL SteelHead

SVC-C-01-01-PCF-PA-03-02

SteelHead Advanced On-Prem Microsoft Services Add-on

November 2015

SteelFusion PS SKUs

SVC-PSD-00806

SteelFusion Core Standard Implementation Service

SVC-C-02-01-PCF-PK-03-02

SteelFusion Standard Implementation Service

November 2015

SVC-PSD-00807

SteelFusion Edge Basic Implementation Service (Remote)

SVC-C-02-03-PCF-PK-03-11

SteelFusion Edge Appliance Implementation Service

November 2015

SVC-PSD-00808

SteelFusion Edge Plus HA/VSP Implementation Service (Remote)

SVC-C-02-03-PCF-PK-03-11

SteelFusion Edge Appliance Implementation Service

November 2015

SVC-PSD-00809

SteelFusion Edge Rack and Stack Service (On-Site)

SVC-C-01-01-PCF-PA-03-01

SteelFusion Edge Appliance Rack & Stack Add-on

November 2015

NetProfiler PS SKUs

SVC-PSD-00505

SteelCentral Solution JumpStart - LL

SVC-C-03-25-PCF-PK-03-01

SteelCentral NetProfiler Starter Implementation Service

November 2015

SVC-PSD-00510

SteelCentral Solution JumpStart - LM

SVC-C-03-25-PCF-PK-03-02

SteelCentral NetProfiler Standard Implementation Service

November 2015

SVC-PSD-00520

SteelCentral Solution JumpStart- LH

SVC-C-03-25-PCF-PK-03-03

SteelCentral NetProfiler Advanced Implementation Service

November 2015

SVC-PSD-00551

SteelCentral Solution Jumpstart Addon- Cluster NetProfiler

SVC-C-03-25-PCF-PK-03-11

SteelCentral Enterprise NetProfiler Cluster Implementation Service

November 2015

SVC-PSD-00552

SteelCentral Solution Jumpstart Addon - Flow Gateway

SVC-C-03-25-PCF-PK-03-14

SteelCentral Flow Gateway Implementation Service

November 2015

SVC-PSD-00553

SteelCentral Solution Jumpstart Addon - Sensor

SVC-C-03-25-PCF-PK-03-13

SteelCentral NetShark Implementation Service

November 2015

SVC-PSD-00558

SteelCentral Solution Jumpstart Addon - Analytics Pack

SVC-C-03-25-PCF-PK-03-01

Included in SteelCentral NetProfiler Starter Implementation Service

November 2015

SVC-C-03-25-PCF-PK-03-02

Included in SteelCentral NetProfiler Standard Implementation Service

November 2015

SVC-C-03-25-PCF-PK-03-03

Included in SteelCentral NetProfiler Advanced Implementation Service

November 2015

3.    End-of-Availability Policy

For information on Riverbed’s end-of-availability and end-of-support policy, please see www.riverbed.com/supportpolicy.

4.    Additional Information

For additional information regarding this change, please contact Behezad Mehta at behezad.mehta@riverbed.com.

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